BoxdQR Terms of Service

Last updated: 15 November 2026

1. Who we are

BoxdQR (boxdqr.com) is a service run by Shadowtek Pty Ltd (ACN 627 829 878), Queensland, Australia (“we”, “us”). These terms apply to anyone who creates an account on BoxdQR (“you”).

2. The service

BoxdQR lets you number your boxes, print QR labels, record what is in each box with photos, search your inventory and produce a customs packing list per box. Every account gets 3 boxes free. More boxes cost $1 each, bought once, as described on our pricing page at the time you buy.

We may change, add or remove features. If a change removes something central to what you paid for, we will tell you first.

3. Your account

• You sign in with a link or code sent to your email address. Keep access to that inbox secure; anyone who can read it can sign in.
• You must be 18 or over, or have a parent or guardian’s permission.
• You are responsible for everything done through your account, including by members you add.

4. Your content

• You keep ownership of everything you add: box details, item lists and photos (“your content”).
• You give us a licence to store and copy your content only as needed to run the service, for example to show it to you and your members and to make your export.
• Don’t use BoxdQR for anything unlawful or harmful. We may remove content or suspend an account that breaks these terms.

5. Customs lists

BoxdQR suggests a customs line for each box from the categories of the items you record. The line is a starting point. You are responsible for checking it before you use it, and for declaring the contents of your shipment accurately and completely to your freight forwarder and to customs. We are not a customs broker and do not give customs or legal advice.

6. Boxes, payment and refunds

• Each box past the free 3 costs $1 in Australian dollars, including GST. You buy at least 5 at a time, in one payment through Stripe, processed by Shadowtek Pty Ltd. There is no subscription.
• Your allowance is 3 free boxes plus every box you have bought or been given. Deleting a box frees its place. Nothing you have made is ever locked or hidden if you reach your allowance.
• Refunds: if BoxdQR isn’t for you, email hello@boxdqr.com within 30 days of a payment and we will refund it in full. Your allowance is reduced by the boxes refunded.

7. Australian Consumer Law

Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded. Our services come with guarantees that cannot be excluded under the Australian Consumer Law.

8. Availability and your records

We aim to keep BoxdQR running at all times but cannot promise it will be uninterrupted or error-free. Printed labels open boxes only while the service is online. Keep your own copy of your inventory using the export in your account, and write each box number on the box itself in case a label comes off.

9. Liability

To the extent the law allows, and subject to section 7:

• we are not liable for indirect or consequential loss, including lost, damaged or delayed goods, or fines or charges from customs or your freight forwarder; and
• our total liability for any claim is limited to the amount you paid us in the 12 months before the claim, or resupplying the service.

10. Ending your account

You can ask us to close your account at any time by emailing hello@boxdqr.com. We may close an account that breaks these terms, or a free account that has been inactive for 24 months after giving you notice. When an account closes we delete your content, including photos, except records we must keep by law (such as tax invoices).

11. Changes to these terms

We may update these terms. For changes that matter, we will email account owners at least 14 days before they take effect. Continuing to use BoxdQR after that means you accept the new terms.

12. Contact and governing law

Questions: hello@boxdqr.com. These terms are governed by the laws of Queensland, Australia.